Business Improvement District management software
Run the whole place.
Not ten spreadsheets.
For BIDs, BCRPs and place partnerships. Every business, the street team, events, comms, the board and safety schemes, in one system that works on the phone in your pocket.
- Runs BIDs across the North of England
- Street for rangers and wardens
- Your logo on every email and form
StreetRunning a place is a thousand small jobs.
None of them is hard on its own. Together they eat the week. PlaceManager keeps every one of them in one place, current, and with the person who’s doing it.
- The shop that changed hands and nobody updated.
- The ranger who hasn’t checked in for an hour.
- The awards night spreadsheet, version three.
- The mailing list that’s two years out of date.
- The board asking what was actually delivered.
- One system. Everyone working from the same picture.
Less chasing. More delivering.
Know every business.
Who owns it, who runs it, who you last spoke to and what they said. Then email them from your own domain.
records · engagement · commsA street team that’s safe and seen.
Rangers log what they see with a photo and a location. Miss a welfare check-in and someone is told straight away.
street · rota · welfareEvents that sell out, not stress out.
Bookings, a table plan that seats parties together, check-in at the door and a survey the morning after.
events · votes · surveysShow what you delivered.
Projects tied to the businesses they helped, and a board that gets its pack, its decisions and its actions in one place.
projects · benefits · governanceFrom the street to the board.
Two everyday jobs, start to finish. Hover to pause, or pick a step.
Log occurrence226 guests · sent to the caterer
Check-in · AwardsThe office can’t run the street from a spreadsheet.
Rangers, ambassadors, marshals and security get a focused app on their phone, connected to the same businesses and priorities as the office. What they log is on the record before they’re back at base.
- Occurrences, visits and photos with the location attached
- Clock on, take breaks, clock off from the same app
- Lone-worker welfare check-ins that escalate by push and email, never to nobody
- Tasks from the office land on the right phone
New in PlaceManager
Built from what BID managers actually asked for.
Not a roadmap written in a boardroom. Every feature here started as a real request from a BID team running a real place, and shipped to them.
Sell out the awards night without a spreadsheet.
Public booking pages, ticket types, a waiting list, a table planner that seats parties together, dietary lists for the caterer, check-in on a phone at the door, and a survey the morning after.
- Auto-plan seats whole parties and keeps businesses together
- Lock numbers for the caterer in one click
- Allocations per business, so one firm can’t take ten seats
Public votes that can’t be stuffed.
Every business gets one QR poster that never needs reprinting. Customers scan and vote for whatever is open that month. Repeat votes from one device are blocked and suspicious patterns are flagged, so the result stands up.
- Posters merged onto your own Canva design
- One stable link per business, every period
- Device blocking and IP flags, with the evidence kept
Run the AGM and the board election in one place.
Board seats with quotas and terms, nominations through to a shortlist, elections run online, in the room or both, and an AGM notice that won’t send until the date, time and venue are set. Then the board pack writes itself.
- Tokenised voting links, one vote per business or per attendee
- Companies House check on the elected seats
- Board pack PDF: agenda, retiring directors, actions outstanding
Drag-and-drop email, from your own domain
A visual builder, saved designs, merge tokens and links to your own events and forms. Sends from your verified domain, with delivery, bounces and opens tracked.
Perception surveys with real reports
Any question type, show-if logic, a public form with bot protection, and charted PDF reports that compare two areas side by side.
Rotas, clocking and lone-worker welfare
Rangers clock on from Street. Miss a welfare check-in and it escalates by push and email to a named contact, never to nobody.
Ranger bookings and event stalls
Book ranger services for a business and log them as delivered benefit. Traders apply for event stalls, with hygiene ratings looked up for you and insurance stored securely.
Pubwatch, Shopwatch and any scheme
As many schemes as you run, each with its own members, crime tools and moderated chat room.
Purple Flag and Best Bar None
Evidence with owners and deadlines, reminders that chase themselves, assessor scoring links and a public sign-up for venues.
Resident voice, verified
A public observation form for Pride in Place work, with every submission reviewed before it counts as evidence.
Built for the full job of running a BID.
A BID is more than a contact list and a levy spreadsheet. It is a live place operation: hundreds of business relationships, properties and hereditaments; a programme of projects; daily street activity; governance; communications; and benefits that must be evidenced.
SIVO brings that work together. Business records connect to contacts, properties, visits, tasks, occurrences, projects and value delivered. Managers can see what needs attention, teams can work from the same current information, and boards and levy payers get a clearer account of delivery.
Know every levy payer
Businesses, contacts, properties, hereditaments, groups, engagement history, mapping and data confidence in one structured place record.
Manage projects and work
Connect programmes, tasks, activity, spend, businesses helped and intended outcomes from plan through to evidence.
Make benefits visible
Build a reliable benefit ledger that shows levy payers what happened, who it helped and why the work mattered.
Run the board
Board seats, elections, meetings, decisions and actions, connected to the work they oversee.
BID management software—not tender-writing software.
“Bid management software” can also describe tools used to write tenders and proposals. SIVO is different: it is operational software for a Business Improvement District. It helps a BID director and team manage levy-payer data, relationships, projects, street operations, benefits, governance and renewal in one connected system.
If you are looking for software to run a UK BID rather than submit procurement bids, start with the plain-English guide to Business Improvement District software.
A BID CRM built around levy payers and hereditaments.
A generic CRM usually begins with companies, contacts and sales opportunities. A BID CRM has to understand a more complicated place: businesses can occupy several properties; a property may contain several hereditaments; voting and billing contacts may sit at head office; occupancy changes; and rateable value, levy status and historical records all matter.
SIVO keeps businesses, people, properties and hereditaments separate but connected. That gives the team a dependable BID database for engagement, communications, visits, segmentation, mapping and renewal—not a flat contact list that becomes harder to trust each year.
Explore the practical requirements in our BID software buyer’s guide.
For BID directors, managers and operational teams.
A BID director needs a clear operating view: data confidence, engagement gaps, open work, projects, value delivered and risks. Rangers, ambassadors and security teams need a fast way to record what is happening while they are out in the place. SIVO connects both views so the office and the street do not become separate reporting systems.
SIVO Street connects occurrences, business visits, photographs, location, tasks and follow-ups to the records already managed by the BID. The result is shared operational intelligence rather than another inbox or end-of-week data-entry exercise.
Manage BID projects and prove levy-payer benefits.
Delivery should not disappear into a project plan. SIVO connects programmes and projects to tasks, activity, spend, intended outcomes, businesses helped and benefits recorded. That creates a traceable account of what the BID delivered, who benefited and why the work mattered.
This evidence supports board oversight, annual reporting, levy-payer communications and renewal. It also reduces the scramble to reconstruct several years of delivery shortly before renewal.
Compare BID management platforms fairly.
The right system depends on the work your team actually performs. Compare every supplier against the same real scenarios: update a levy record, find the right contact, record a business visit, log a street occurrence, connect a project to benefits and produce a report that can be traced back to evidence.
Use our BID software buyer’s guide to prepare a requirements-led demonstration scorecard.
Software that works around your BID.
Your operating model, terminology and priorities are specific to your place. SIVO is configured around that reality. It connects office work with Street, project delivery with levy-payer evidence, and day-to-day engagement with governance and reporting. If your BID also operates a BCRP, Pubwatch or Shopwatch, SIVO Safety keeps the wider place and safety partnership in the same platform.
Is SIVO only for large BIDs?
No. SIVO is designed for different BID structures and maturity levels. A smaller team can focus on shared records, engagement and delivery; a larger operation can connect street teams, projects, benefits, safety schemes, reporting and governance.
See your BID
in one picture.
We will tailor the demonstration around your current systems, term, team and priorities.