Business Improvement District software.
Built for the whole operation.

Built for the full job of running a BID.

A BID is more than a contact list and a levy spreadsheet. It is a live place operation: hundreds of business relationships, properties and hereditaments; a programme of projects; daily street activity; governance; communications; benefits that must be evidenced; and a renewal ballot that depends on the quality of everything that came before it.

SIVO brings that work together. Business records connect to contacts, properties, visits, tasks, occurrences, projects and value delivered. Managers can see what needs attention, teams can work from the same current information, and boards and levy payers get a clearer account of delivery.

BID management software—not tender-writing software.

“Bid management software” can also describe tools used to write tenders and proposals. SIVO is different: it is operational software for a Business Improvement District. It helps a BID director and team manage levy-payer data, relationships, projects, street operations, benefits, governance and renewal in one connected system.

If you are looking for software to run a UK BID rather than submit procurement bids, start with the plain-English guide to Business Improvement District software.

A BID CRM built around levy payers and hereditaments.

A generic CRM usually begins with companies, contacts and sales opportunities. A BID CRM has to understand a more complicated place: businesses can occupy several properties; a property may contain several hereditaments; voting and billing contacts may sit at head office; occupancy changes; and rateable value, levy status and historical records all matter.

SIVO keeps businesses, people, properties and hereditaments separate but connected. That gives the team a dependable BID database for engagement, communications, visits, segmentation, mapping and renewal—not a flat contact list that becomes harder to trust each year.

Explore the practical requirements in our BID software buyer’s guide.

For BID directors, managers and operational teams.

A BID director needs a clear operating view: data confidence, engagement gaps, open work, projects, value delivered, risks and ballot readiness. Rangers, ambassadors and security teams need a fast way to record what is happening while they are out in the place. SIVO connects both views so the office and the street do not become separate reporting systems.

SIVO Street Ops connects occurrences, business visits, photographs, location, tasks and follow-ups to the records already managed by the BID. The result is shared operational intelligence rather than another inbox or end-of-week data-entry exercise.

Manage BID projects and prove levy-payer benefits.

Delivery should not disappear into a project plan. SIVO connects programmes and projects to tasks, activity, spend, intended outcomes, businesses helped and benefits recorded. That creates a traceable account of what the BID delivered, who benefited and why the work mattered.

This evidence supports board oversight, annual reporting, levy-payer communications and renewal. It also reduces the scramble to reconstruct several years of delivery shortly before the ballot.

A BID database that stays ballot ready.

Ballot readiness is not a final-year spreadsheet. Eligible hereditaments, rateable value, voter contacts, engagement, sentiment and delivery evidence should improve throughout the term. SIVO keeps those signals connected and provides dual-majority forecasting so the team can see where data or relationships need attention.

Explore the BID renewal and ballot timeline, test figures with the free BID ballot calculator, or complete the renewal readiness check.

Compare BID management platforms fairly.

The right system depends on the work your team actually performs. Compare every supplier against the same real scenarios: update a levy record, find the correct voter, record a business visit, log a street occurrence, connect a project to benefits and produce a report that can be traced back to evidence.

Use our BID software buyer’s guide to prepare a requirements-led demonstration scorecard.

Software that works around your BID.

Your operating model, terminology and priorities are specific to your place. SIVO is configured around that reality. It connects office work with Street Ops, project delivery with levy-payer evidence, and day-to-day engagement with ballot readiness. If your BID also operates a BCRP, Pubwatch or Shopwatch, SIVO Safety keeps the wider place and safety partnership in the same platform.

Is SIVO only for large BIDs?

No. SIVO is designed for different BID structures and maturity levels. A smaller team can focus on shared records, engagement and delivery; a larger operation can connect street teams, projects, benefits, safety schemes, reporting and governance.

Can SIVO support a BID renewal ballot?

Yes. SIVO keeps renewal preparation connected to the underlying levy and engagement records, including eligible hereditaments, voter contacts, sentiment, readiness and forecasting against the value and number majorities.